Ethnographic techniques with older people at intermediate stages of product development
نویسندگان
چکیده
In this paper, we argue that ethnographic techniques such as immersion and simulation, using unfinished versions of products or services, either digital or non-digital ones, conducted in activities which are meaningful for older people (60+), help us include their opinions about and attitudes towards products or services at intermediate stages of their development. We present how we used these techniques in the design of a digital game and a mutual help online service with and for older people, and discuss the main lessons learned from these experiences.
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